The world has new masters.
Ones that do not dictate your destination, but choose your path anyway.
We might own our homes, our cars, even our identities, but we certainly don’t own our opinion.
We do not even own the spectacles that show us the world.
Can we remember the first time we started believing what we did? Or what did we originally believe in and why?
Web 2.0 carries information to its veins to anybody and everybody that is connected to it. But there are few who dictate the nature of information, the quality, and correctness. …
How To Manage Perception Of Your Product In A World Where Algorithms Are Hated?
I sat through multiple scenes of “The Social Dilemma” as the personified algorithms performed technological voodoo on a simple-minded boy to metamorphosize him into an extremist.
Horrified is not even close to representing the true emotion of the watcher.
But rarely is one point of view any complete or simple.
If you are on the user side of the table, it is easier to accept your reaction.
The idea is more difficult to digest and be fine with if you work with Products.
You are still on a high from developing that elegant Product idea that would solve all your users’ problems. But the investment is high and you need to convince the higher-ups.
People working with you daily have traveled that bumpy road by your side. But nothing really happens without the people putting in the money.
You know the unsettling feeling when you can sense the agitation and too-quick-decision faces even as you present the piece of beauty you are proud of.
How and what do you present to get those gazes of approvals and smiles on faces? …
In my previous article, I talked about how the current direction of technological advancement will lead to Uber-Personalized User Experience — UX 2.0. But What is UX 2.0? What will it look like to you and me?
The current article intends to demystify some of the ideas I talked about.
My Bank recently updated its Mobile User Experience.
I am sure they meant well.
But well, now I have my screen dominated by tens of icons I never use, and navigating to the ones I do takes me no less than 4 clicks.
Maybe someone got benefited from this UX…
I ran after two weeks today.
I wanted to see if I could run 30 minutes continuously at my usual pace of 7 without getting breathless or getting cramps in my legs.
Well, I managed to get up on time.
Then get ready and go outside.
And I ran.
I ran for 30 minutes with a 3-minute break in between.
My pace was slower than my normal slow pace at around 9 minutes per kilometer.
I did not get cramps, but I was breathless towards the end.
Would I call that a success or a failure?
Different people will have…
Five minutes in, I am warming up with the music. The music is interrupted by an advertisement asking me to purchase the premium. No persuasion, no storytelling, it plainly asks me to subscribe to reduce the annoyance.
It’s all right, I don’t mind it as much.
Fifteen minutes into the run, the pace goes with the rhythm. I know I won't be able to…
This article is the second piece in a 2 part series about how to improve Influence and persuade better at the workplace. The first Article helps identify the relevant factors contributing to one’s Influence.
Bulletproof logic does not always work.
The most brilliant and brightest ideas often fail to see the light of the day. There are too many times in our lives, we wish our words had meant more.
But human conversations are seldom based on pure logic and rationale.
Who you are, and how you say matters almost as much as What you say
In the first Article…
This article is the first piece in a 2-part series about how to improve Influence and persuade better at the workplace. The second Article helps identify the relevant factors contributing to one’s Influence.
When we were babies, we persuaded our parents to give us more cookies.
As teenagers, we tried our hands at getting permission to attend parties.
In college, it was for vacationing with friends.
Then as work started, it became about convincing people of our ideas.
The need for persuading others to align with our views has been a constant in our lives. …
Uttering “No Thank you. Please don’t call me again” has become as common for me as greeting Good Morning.
Offers of Credit Card and Pre-approved loans seem to get extended easily enough irrespective of whether I need or want it or not.
What (doesn’t) surprises me is how many people have access to my phone number and name. And if they know my phone number, what’s the probability that no one out in the world knows my bank details or my credit card number.
The thought scares me as it should.
When I try to think who all have access…
It takes me five days to come up with a fifty- pager Product Documentation and ten for a six-pager!
It is easy to describe the chair right in front of you in a thousand words.